Clarion Housing Group (Clarion) needs to process personal data in order to deliver our services to you:

  • To provide, manage and develop affordable housing
  • To provide property management & property maintenance services
  • In the provision and management of support services
  • To market, log interest and sell properties
  • To deliver on our ambition to ‘transform lives and communities’ 

We are committed to treating your information securely, with respect and in line with data protection law.

This privacy notice tells you what to expect when Clarion processes your personal information. It applies to information about housing applicants, residents and other service users including visitors to our website.  This is the main privacy notice for Clarion.  However, some of our services may have additional privacy notices which will be provided to you when you engage or register for such a service (we will make all privacy notices available on our website so you can understand if they apply to you).  It is important for you to read this policy in full to understand what information we hold about you, how we may use it and your rights in relation to your data. However, we have also produced a summary version explaining why ‘Privacy Matters at Clarion’.

Clarion Housing Group includes a number of subsidiary organisations such as Clarion Housing and Clarion Futures. Please see our website for further information.

We keep our privacy notice under regular review and we will place any updates on our website (www.myclarionhousing.com).  If you would like to receive a hard copy of our current privacy notice, please let us know.

For further information you can contact the Data Protection Officer as follows:

The Data Protection Officer
Clarion Housing Group Ltd
Level 6, 6 More London Place
Tooley Street
London SE1 2DA
dataprotection@clarionhg.com

For independent advice about data protection, privacy, e-privacy and data sharing issues, you can contact the Information Commissioner.  (Lots of useful information is accessible on their website):

Information Commissioner,
Wycliffe House, Water Lane,
Wilmslow,
Cheshire  SK9 5AF

Phone: 0303 123 1113
Email: casework@ico.org.uk
Website: www.ico.org.uk